BunkhousePage

Bookings that look after themselves

Guests book and pay a deposit at any hour, without a phone call or an email. The balance arrives on the day it is due, without anyone chasing it. And each morning you know who is leaving, who is arriving and which beds to make. Online booking for bunkhouses and small hostels.

See how guests book See the dashboard

The staff dashboard: who is arriving, who is leaving, and which beds to change.

Guests book themselves

Every step, as guests see it
  1. 1 / 6 How many of you
  2. 2 / 6 The night you arrive
  3. 3 / 6 The morning you leave
  4. 4 / 6 Where you’ll sleep
  5. 5 / 6 Your details
  6. 6 / 6 Pay, and you’re booked

Finished in a couple of minutes

A booking that is easy to finish is a booking that gets made. Guests answer one question per page (how many, which nights, which room, who they are) and pay, on a phone as easily as a laptop. There is no form to wrestle with and no account to make.

No double bookings, no apologies

The calendar only offers nights with beds for the whole group, and then shows how long they can stay. Nobody picks a night only to be told later it was full, so you never write the email saying sorry. Every room shows its price for that group on those dates before the guest gives any details.

Changes without the phone calls

The confirmation email links to the guest’s own booking page: what has been paid, what is still due and when. Guests who paid online can change their dates, their group or their room, or cancel, and see the new price or the refund before they agree. Nobody has to ring you unless they want to.

The reminders go out for you

A confirmation the moment they book, a reminder before the balance is due, a note a few days before they arrive and, if you like, a thank-you after they leave. All in your name, all sent without you remembering to.

Get paid, without chasing

  • Straight into your account. Guests pay by card on Stripe’s own page, and the money goes into your own Stripe account and on to your bank, not through us. Stripe takes its own card fee (1.5% + 20p for a UK card) and our 2% as each payment is made, and that is all anyone takes: a £60 booking is £57.70 in your account at once, and in your bank three working days later. Nobody at the bunkhouse ever handles a card number (what Stripe is, and why you need it).
  • Every bed is paid for when it is booked. Nobody holds a bed for nothing: a deposit of the size you choose secures it, and small bookings, and bookings made close to arrival, are paid in full up front.
  • The balance collects itself. On the day it is due, BunkhousePage charges the card the guest booked with. If the card is declined, the guest is emailed a link to pay and the booking is flagged for you on the dashboard. It is not charged again behind the guest’s back, and it is not cancelled unless you decide to cancel it.
  • Refunds nobody argues about. You decide how much is refunded and up to how many days before arrival, as generous or as strict as you like. Guests see the last date for each refund before they book, so the answer is settled before the question is asked.
  • A price list you can say in one breath. An adult’s nightly rate, a child’s, and a charge for each bed left empty when a group wants a room to themselves. BunkhousePage prices every booking from those three numbers, so there are no rate plans to keep up to date.

More groups fit, because the beds plan themselves

A group of five shouldn’t be turned away because your five free beds are in three different rooms. So guests book a bed in a shared room, not a particular bed, and each time a booking is made or changed, BunkhousePage re-plans the rooms for everyone who hasn’t arrived yet: groups get a room of their own, and the free beds stay together for the next group to ask.

Three people who each book a bed get a room each until someone needs to share, and then the sharing happens in the biggest room. Every night the calendar offers can really be booked, and nobody sits up with a diary working out who could move. Once guests have checked in, they stay in their room. If someone ever has to change room part way through a stay, which BunkhousePage avoids wherever it can, the staff pages show who is moving, when, and to which room.

Try it · one night, three rooms

Room 12 beds, all free1 of 2 free1 of 2 free1 of 2 freefullfull

Room 22 beds, all free2 beds, all free1 of 2 free1 of 2 free1 of 2 freefull

Room 34 beds, all free4 beds, all free4 beds, all free3 of 4 free2 of 4 free1 of 4 free

An empty bunkhouse: eight beds in three rooms. Take a booking.Ana books a bed. She has a room to herself, for now.Ben books a bed. Nobody needs to share yet, so he has a room too.Cal books a bed. Three people, a room each.Dee and Dan book together as a group. Ana hasn’t arrived, so she moves in with Cal, in the biggest room, and Dee and Dan get a room to themselves. Ben keeps his room until somebody needs it.Eve and Ed book together too. Ben hasn’t arrived, so he moves in with Ana and Cal, and Eve and Ed get Room 2. Seven guests, and nobody turned away: the one bed left is in the shared room, where the next guest on their own will want it.

Less admin, calmer mornings

The staff pages, as staff see them

Today, in one look

Who is leaving and which beds to change, who is arriving tonight, who is in which room, and who still owes money. Whoever is on shift knows what the day needs without asking anyone.

The season on one screen

Every bed on every night, with each booking drawn across its beds, so a quiet week or a full one shows at a glance. Point at a booking and all of its beds light up.

One book, not two

Phone callers and walk-ins go through the same five steps guests use, into the same book, so there is no second diary to keep in step. Record cash or a card-terminal payment, or email the guest a link to pay.

Close a room without a clash

Block off beds, rooms or the whole bunkhouse for repairs or a quiet week. Guests can’t book a blocked bed, and nobody can block a bed a guest has already booked.

“Did you get my email?”

Answered straight away: there is a copy of every email a guest was sent, and whether it was delivered or bounced. If a confirmation bounces, the guest sees it on screen straight after booking, while they can still correct their address.

Switch without retyping the diary

Bring the bookings you already have from a spreadsheet. BunkhousePage prices each row, fits it into the house and shows you the result first. Nothing is saved until you confirm.

Figures ready for the accounts

Beds filled, arrivals, income earned and money received, by week, quarter or year. Every booking downloads as a spreadsheet, for the accountant or the committee.

Easy to hand over

Staff sign in with a link sent to their email, so there are no passwords to forget or pass on, and every page can show a new volunteer around itself. Admins decide who is on the staff and who can change the settings.

Runs when nobody’s in

The same display at

The wall display at 8am: Daniel on their own, Priya on their own and Sophie’s group of 2 leaving this morning, and Oliver’s group of 2 arriving tonight.The wall display at noon: beds to change, 1 in room 1, 2 in room 2 and 1 in room 3, and Oliver’s group of 2 arriving tonight.The wall display at 7pm: a welcome to Your Bunkhouse, with Oliver’s group of 2 in room 1.

An e-ink display on the bunkhouse wall does the welcoming for you. In the evening it shows the groups arriving and, once they have checked in, the room each group is in, so guests find their beds without ringing anyone. In the morning it shows who is leaving and, after check-out, which beds to change, so the cleaner knows too. It says when its battery needs charging. It works with TRMNL panels.

Looks like yours, not ours

Pick one colour:

Guests book with you, not with a booking company. Choose one colour and the booking pages wear it throughout, with your bunkhouse’s name and a mark drawn in its colour. BunkhousePage works out the other shades, for buttons, for dark mode and for text that is easy to read on top.

Your guests, your data

No accounts No tracking No cookie banner No newsletters

Your guests stay yours

Everything BunkhousePage holds about your guests is yours, and it isn’t shared with anyone else. The only thing that leaves is what Stripe needs to take a payment. We never market to your guests, so they come back to you, not to us. Your bunkhouse’s bookings are kept apart from every other’s, and every booking downloads as a spreadsheet, so you are never locked in.

Less to worry about

A name and an email are all a guest has to give to book. There is no account to make, no tracking and no cookie banner, because the only cookies are the ones that keep a booking going. A set time after each stay (a year, unless you choose otherwise), BunkhousePage deletes the guest’s name, email address, phone number and copies of their emails. The record of the stay and the money is kept for the accounts, but it no longer names anyone. If a guest asks sooner, an admin can remove their details with one button.

On your own domain

BunkhousePage can run on your own domain, such as book.yourbunkhouse.co.uk. With your colours and your name, it is your booking page as far as your guests are concerned, and the bookings they make are direct.

Pricing

2% of each payment guests make online, taken by Stripe as it is made on top of its own card fee, and nothing in a month without any. Every feature, for as many staff as you like, with no subscription. How it works, or sign up.

If you run a bunkhouse or a small hostel and would like to try it, sign up, or write to

hello@bunkhouse.page Getting started

Lately

to

  • We’re busy building a booking system for bunkhouses. Once we launch we’ll note every change here so you can keep up to date.

The whole changelog